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Lean thinkers can create a long list of examples of waste, but maybe the worst example is the wasting of people’s potential. The reason it’s the worst is it not only fails to take advantage of the person’s current potential, but it can destroy the person’s spirit and future potential.  When people feel like no one cares about their opinion, they tend to develop an attitude of why should I care? In a NCS Radio interview, George Trachilis, CEO of Global OEM Solutions, (http://www.jackstreet.com/JackStreet/WCON.Trachilis.cfm) made the point that even the newest member of the organization can make a significant contribution.

Lean thinkers can create a long list of examples of waste, but maybe the worst example is the wasting of people’s potential. The reason it’s the worst is it not only fails to take advantage of the person’s current potential, but it can destroy the person’s spirit and future potential.  When people feel like no one cares about their opinion, they tend to develop an attitude of why should I care?

In a NCS Radio interview, George Trachilis, CEO of Global OEM Solutions, (http://www.jackstreet.com/JackStreet/WCON.Trachilis.cfm) made the point that even the newest member of the organization can make a significant contribution. One way is to ask the new recruit what he sees the company doing that is wasting time or money? You might be surprised at the answers, because often we become blind to the routine waste all around us.

Jim Clifton, CEO of Gallup, argues in his book, The Coming War for Jobs, that it’s important to engage employees. Gallup research has found that only about 28 percent of employees are engaged in their job. One of the keys to increasing this percentage is to engage employees by not only seeking their opinions, but embracing their ideas.

The potential of engaged employees is tremendous. Unfortunately, too many squander that potential by not engaging with almost three quarters of their employees. Engaged employees are more productive, more innovative, and produce better value for your clients. No company can thrive using only a small percentage of its human potential.

What are your stories of employee engagement?

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